smartcruisetravel.com

Privacy Policy

It‘s our duty to enlighten our customers about policies and security measures. We are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services related to cruise bookings.

Information We Collect

Personal Information

When you make a cruise booking or create an account, we may collect personal information such as your name, email address, phone number, and payment details. This information is essential for processing your bookings and communicating with you regarding your cruise plans.

Browsing Data

We automatically collect information about your interactions with our website, including your IP address, browser type, operating system, and the pages you visit. This data helps us understand how users navigate our site and improve the user experience.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze site traffic, and provide personalized content.

How We Use Your Information

Booking Management: To process and manage your cruise bookings, confirm your reservations, and provide you with updates and notifications related to your cruise.
Customer Support: To respond to your inquiries, provide assistance, and resolve any issues related to your cruise bookings.
Personalization: To tailor our services and content to your preferences, ensuring a more relevant and enjoyable experience when using our website.
Marketing and Promotions: With your consent, we may use your contact information to send you updates about special offers, promotions, and news related to cruise travel. You can opt out of receiving marketing communications at any time.
Analytics and Improvement: To analyze user behavior, track website performance, and make improvements to enhance the overall functionality and usability of our site.

How We Protect Your Information

Data Encryption: We use secure encryption protocols to protect your personal and payment information during transmission.
Access Controls: Access to personal information is restricted to authorized personnel only, and we maintain strict procedures to safeguard against unauthorized access.
Data Retention: We retain your information only for as long as necessary to fulfill the purposes for which it was collected and comply with legal requirements.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted third-party partners who assist us in processing bookings, payment transactions, and providing customer support. These partners are contractually obligated to protect your information and use it only for the purposes specified.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred to the new entity, subject to applicable privacy laws.

Your Rights and Choices

Access and Correction: You can request access to your personal information and update or correct any inaccuracies.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails.
Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.